Privacy Policy
Last Updated: June 29, 2026
This Privacy Policy describes how your Personal Information is collected, used, shared, and processed when you visit or make a purchase from
https://www.fezibo.com/ (the “Site”).
By visiting or making a purchase from the Site, you acknowledge and agree that you accept the practices, requirements, and policies outlined in this Privacy Policy, and you hereby consent to us collecting, using, sharing, and/or processing your Personal Information as described herein. PLEASE DO NOT USE OUR SERVICES OR ACCESS THE SITE IF YOU DO NOT CONSENT TO THE PROCESSING OF YOUR PERSONAL INFORMATION.
1. Personal Information We Collect
We collect Personal Information to provide and improve our products and services. “Personal Information” means information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, to you or your household.
1.1 Information You Provide Directly
When you create an account, place an order, subscribe to our mailing list, or contact us for support, we may collect:
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Identifiers: name, email address, billing and shipping address, phone number, account password.
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Commercial information: products purchased, returned, or considered.
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Communications: inquiries, feedback, customer service requests.
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Payment details: processed by trusted third-party providers (e.g., PayPal, Stripe). We only receive confirmation of transaction success or failure, not your full card data.
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Professional or Employment-Related Information: Job title, job function, company.
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Miscellaneous: Any information you may provide when you contact us, including through the chat functionality on the Site.
1.2 Information Collected Automatically
When you visit the Site, we automatically collect certain information, including:
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Device Information: IP address, browser type, operating system, time zone.
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Site usage data: pages or products you view, referring websites or search terms, and how you interact with the Site.
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Tracking technologies: cookies, log files, web beacons, tags, software development kits (“SDKs”) and pixel tags.
We may also receive similar device and usage information from our analytics and advertising partners and social media platforms, subject to your settings with those services.
1.3 Information from Third Parties
We may also receive information from:
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Payment processors (transaction confirmation, fraud prevention).
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Marketing and analytics partners (advertising interaction data, campaign effectiveness reports).
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Logistics providers (delivery confirmation and updates).
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Social media platforms (as permitted by your settings)
1.4 12-Month Personal Information Summary (California Residents)
In the twelve (12) months preceding the Last Updated date of this Privacy Policy, we collected the categories of Personal Information described above for the business and commercial purposes stated in Section 2.
The following categories of Personal Information were “shared” (for cross-context behavioral advertising):
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Identifiers (e.g., IP address, cookie ID)
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Internet or electronic network activity information
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Approximate geolocation
We did not sell Personal Information for monetary consideration. We did not collect or use Sensitive Personal Information as defined under the CCPA/CPRA.
2. How We Use Your Personal Information
We use the Personal Information we collect for the following business purposes:
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Order fulfillment: process payments, arrange shipping, provide invoices, confirmations, and customer support.
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Communications: respond to your inquiries and send you service-related or promotional communications consistent with your preferences.
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Fraud prevention & security: detect security incidents, protect against malicious or fraudulent activity.
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Personalization & marketing: provide customized advertising and measure the effectiveness of marketing campaigns.
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Analytics & improvements: understand customer behavior, improve our Site, products, and services.
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Legal compliance: comply with applicable laws, regulations, or legal processes.
Legal bases for processing include: performance of a contract, consent, compliance with legal obligations, and legitimate interests.
2.1 Sharing Your Personal Information
We do not sell your Personal Information for monetary consideration. We may share it with third parties in the following categories:
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Service providers:
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Payment processors (e.g., PayPal, Stripe).
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Logistics and shipping partners (e.g., UPS, FedEx).
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IT and hosting providers.
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Customer support providers (e.g., Zendesk).
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Analytics and marketing partners: Google Analytics, Meta, Microsoft Clarity, Trustpilot,Yotpo,etc.
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Legal and governmental authorities: when required to comply with applicable law, subpoena, or protect rights.
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Corporate transactions: in the event of a merger, acquisition, or sale of assets.
All service providers are bound by contractual obligations to keep your information confidential and use it only for specified purposes.
2.2 Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience, personalize ads, and analyze performance.
Categories include:
2.3 Behavioral Advertising & California Opt-Out Rights
As described above, we may use your Personal Information to provide targeted advertisements. You can opt-out via:
For California residents: Although we do not sell Personal Information for monetary value, certain sharing of data through cookies and similar technologies may be considered a "sale" or "sharing" under the CCPA. Where required by applicable law, California residents may exercise their right to opt out through the methods made available on our Site or by contacting us using the information provided below.
3. Do Not Track
Our Site does not currently take any action when it receives a Do Not Track request. Do Not Track is a privacy preference that you can set in your web browser to indicate that you do not want certain information about your webpage visits collected across websites when you have not interacted with that service on the page. For more information about Do Not Track, please visit your browser's help documentation.
4. Children’s Privacy
Our Site and Services are not directed to children under 13 (U.S.) or 16 (EU/UK). We do not knowingly collect Personal Information from such children. If we discover such data, we will promptly delete it. Parents or guardians who believe their child has provided us with data should contact us immediately.
5. International Data Transfers
Our headquarters and servers are located in the United States. Your Personal Information may therefore be transferred, stored, or processed outside your country.
To protect your information, we implement:
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Standard Contractual Clauses (SCCs) for EU/UK data transfers.
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Encryption of data in transit (TLS) and at rest.
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Vendor due diligence and contractual safeguards.
6. Data Security
We use appropriate administrative, technical, and physical safeguards to protect your Personal Information, including encryption, access controls, and regular monitoring.
However, no transmission over the Internet or electronic storage method is 100% secure. We encourage strong, unique passwords and advise against reusing credentials.
7. Data Retention
We retain your Personal Information for as long as necessary to fulfill the purposes described in this Policy, including:
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Order history and transaction records (to comply with tax and accounting laws, typically 7 years).
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Customer service records (as needed to resolve disputes or enforce agreements).
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Marketing data (until you opt out or withdraw consent).
When retention is no longer necessary, we will securely delete or anonymize the data.
8. Your Rights
We provide rights as required by applicable laws. These include:
EU/UK (GDPR)
Right of access, correction, deletion, portability, restriction, objection, and withdrawal of consent.
California (CCPA/CPRA)
Right to know, access, delete, correct, opt-out of sale/sharing, non-discrimination, and notice of financial incentives. Where required, you may also appeal a decision if a request is denied.
Other U.S. States (VA, CO, CT, UT, etc.)
Depending on your state, you may also have the right to:
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Confirm whether we process your personal data,
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Correct inaccuracies,
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Delete personal data,
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Obtain a portable copy,
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Opt out of targeted advertising or sale of personal data.
We will verify your identity as required before responding.
9. Financial Incentives (California Only)
From time to time, we may offer discounts, coupons, or other benefits in exchange for signing up to our marketing emails or creating an account (each a “Financial Incentive”). If you choose to participate, we may collect identifiers (such as your name and email address) and commercial information (such as your purchase history) in connection with the offer.
You can opt in to a Financial Incentive by following the instructions provided when the offer is presented, and you may withdraw at any time (for example, by unsubscribing from marketing emails).
We estimate that the value of the Personal Information we collect in connection with a Financial Incentive is reasonably related to the value of the discount or other benefit offered to you.
10. Changes
We may update this Privacy Policy from time to time to reflect changes in law, technology, or our practices. Updates will be posted on this page with a revised “Last Updated” date. For material changes, we may provide additional notice (e.g., email or website banner).
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
